IMS - Integrated Medical Systems International, Inc.

Contact Helpdesk

For HR or Payroll non-technical Issues:
Please email your HRM

For Payroll - Timekeeping System Issues:
For connectivity, login, username, password, and other technical issues.
Select Department of IT and Category of Payroll/Timekeeping System

IT tickets other than Change Requests and User Access can also be created by signing into the help desk at If you have issues logging into the new site, please visit your User Profile or call 833-633-7046.

Notice the Legacy email form has been REMOVED! However, if you need to fill out a request, please follow the link below to the newer Portal form.

Please be advised that you will have to login to access this form.

HelpDesk | IMS Business Center (